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FAQ’s

Everyone has questions about soft tissue therapy or sports massage.
Here’s some of the more frequently asked.

If you’re coming to see us for the first time, you might have questions about how we work or what to expect when you come for a massage or soft tissue therapy. Our philosophy is simple – life is better when it doesn’t hurt, and if you’re in pain, we want to help you feel better. We’ve answered some of the most common questions our clients have below – if we’ve not answered yours, please get in touch!

We can help you - no matter what size or shape you are

We think the human body – in all it’s various shapes and sizes – is amazing. But we also know that, sadly, many people feel worried and ashamed of theirs. Our philosophy about this is simple. No-one is too fat, too thin, too old or too hairy for soft tissue therapy. We believe everyone deserves a body that doesn’t hurt. We don’t mind what you look like and we don’t judge you. Promise.

Before coming to your appointment

Please try and shower as close to your appointment time as possible.

It’s not that we think you smell, it’s that the waxes and oils we use are absorbed better by clean skin. If you are under the age of 18, you will need to bring a chaperone over the age of 18 with you. If you’re over 18 and you’d like to bring someone with you, that’s fine too, just let us know! If you’re going to be late or need to cancel, please let us know so we can help someone else.

Things we’ll ask you - and why

Not everyone can have a massage or soft tissue therapy. Some medical conditions are “contra-indicated”. For example, if you have flu, your whole body is aching, and it wouldn’t be a good idea for us to be manipulating your muscles as it is only going to hurt!

This means we’re going to ask about your medical history. We keep your information safe and don’t share it with anyone. Please be honest with us as it helps us treat you. We aren’t doctors and as soft tissue therapists we can’t diagnose any conditions but if we spot something strange, we will mention it and suggest a trip to your GP – we won’t make that contact for you.

What to wear - and why

This is your appointment, and we want to help you feel better. We can do this best if we can work directly on your skin. This does mean we might ask you to remove some of your clothes depending on the technique we’re using (RAPID NeuroFascial Reset does not require the removal of clothes).

We practice informed consent – we’ll always explain why we are asking you to remove clothing. We will only ask you to remove clothing where necessary. If you are not happy to remove any items of clothing, we will work with you to provide the best treatment we can. We practice draping too – which means we cover up areas we’re not working on with a towel if you’ve taken any clothes off. For women: we will never ask you to remove your bra or briefs. If we are working on your back we will ask if we can undo the back clasp (this means we can work down your spine and muscles in your back much easier than if the strap is in the way), but this will only be when you are lying face down, and we’ll do it up for you again before asking you to move. For men: we will never ask you to remove your briefs / boxer shorts.

Waxes and kinesiology tape

The use of massage wax or lotion means that when we move your skin around there’s much less friction. The wax we use is made of beeswax and has essential oils in, so if you are vegan, allergic to essential oils or have other issues which means you would rather we didn’t use this, please let us know. We carry a hypoallergenic lotion for people who have very sensitive skin. RAPID NeuroFascial Reset treatments do not require the use of waxes or lotions. If we think applying kinesiology tape will help you, we’ll apply Rock Tape. We carry all three ranges of tape – low tack (for delicate, older skin), regular (for pretty much everyone), and H2O tape (if you’re likely to go swimming). It’s not good for you if you get allergic reaction to sticking plasters or micropore tape.

Your treatment

Unlike most massage or sports massage therapists, we have a variety of techniques we can use to help you. Some of these techniques (especially RAPID NeuroFascial Reset) can cause passing discomfort, although we’ll ask for your feedback during your treatment about any pain or level of pressure – please be honest with us as overworking an area really won’t help it heal.

You still might feel sore the next day though, especially if you haven’t had a massage before, or if you suffer from ongoing health issues. RAPID NeuroFascial Reset treatment can cause headaches or broken sleep following treatment, especially if movement has been greatly improved. We’ve also found that people who experience a sudden increase in movement can become quite emotional – so please be kind to yourself after coming to see us!Some of the techniques we might use to help you are: positional release, trigger point therapy, soft tissue release, muscle energy techniques, soft tissue release, joint mobilisation and massage. We might also use kinesiology taping using RockTape to help with decompression and support in the days after your treatment.

After your appointment

You might feel a little sore the next day. This is because we will have moved and manipulated joints and muscles in ways they probably haven’t moved for some time. Take it a little easy, and call us if you’re worried. Having lots of water afterwards doesn’t do anything magical, but most people are a bit dehydrated so it’s probably not a bad idea to have some more liquid. If we’ve applied tape, it’ll be fine in the shower as long as you pat it dry with the towel. You should get four to five days before it comes off, but if it is itching please remove it sooner. Any bits of adhesive that is left on the skin can be removed with a wipe of toner.There is an extremely rare condition that can occur after massage called rhabdomyolysis. This is a condition where the muscle breaks down – it’s normally seen in people who have suffered a crush injury from a car crash, or being trapped under rubble after an earthquake, rather than in people who have had a massage! However, some medical conditions that affect connective tissue (like Ehlers Danlos Syndrome) can make people vulnerable to rhabdomyolysis. If you find that your urine has dramatically changed colour to a dark tea colour, or you experience nausea or vomiting or confusion, please call 999 (honestly, it’s very rare but we’re very honest!)

Finally…

We do not represent or provide any kind of sexual services and our therapies should not be treated as a sexual experience. We reserve the right to refuse bookings, end treatments early or refuse repeat bookings should this occur.